I wish to express my thanks and appreciation to Robert Smillie and the team at Green Park Dental Practice for their fantastic service in recent months.
After almost 20 years of not going to a dentist in the UK, I had the need for a replacement denture. Mr Smillie was recommended to me by a denture specialist.
I turned up at the Green Park Dental Practice and explained my situation to the receptionists, who were very understanding, sympathetic and made arrangements for me to see Mr Smillie within a couple of days. The team of receptionists presented a professional, but kindly introduction to this outstanding dental practice.
Mr Smillie and his assistants were wonderful. I was made to feel welcome. Mr Smillie gave time for a detailed explenation of my situation and the possible opptions - I particually liked the impromptue skethces to illustrate his points. I felt that the treatment was very caring.
The final product is excellent and I thank Mr Smillie for his ability for me to feel that a visit to the dentist is not a potentially frightening experience - but a please to meet a great team.
I feel confident to be able to recommend tis practice, should you be in a position of needing dental treatment.
Mr Smillie and Team - Thank you, so much...
I wish to express my thanks and appreciation to Robert Smillie and the team at Green Park Dental Practice for their fantastic service in recent months.
I can't thank you enough for the great job that you have done on my teeth.
Thank you so much for seeing me at such short notice. You have done a wonderful job on my teeth. I still can't believe I didn't feel a thing.
Just a little 'Thank You' for sorting me out before my trip to America. Thank you for working late and doing a fantastic job on my teeth. Great news no problems in the USA, so no need for my tablets. Many many thanks.
I have been a patient of Dr Chris Rosser for many years, his expertise, friendly, professional manner ensures that my trips to the dentist are so enjoyable. From the moment you arrive at the reception to be greeted by Pam, and her team whom I must say put everyone at ease with their lovely manners and helpfulness. There is such commitment, caring and understanding for the patient here, and Dr Rosser has an unrivalled reputation for his superior, excellent work and without doubt he is the best dentist anyone could possibly have. I cannot recommend this practice highly enough.
Mr. Smillie is the best dentist I have ever seen, and at 86 years old, I have seen quite a few! I am very pleased with the treatment I have received.MRS G G
I would like to thank you for the wonderful work you have done on my teeth. You have given back to me my confidence to smile again, plus a reassurance in dentists. Please could you also pass on my thanks to your amazing team who welcome me to reception and are always accommodating.MR S
Mr Smillie is an excellent and clever dentist. I have been a patient of his for 12 years, and in that time he has dealt brilliantly with all of my dental problems. He is also a charming man who inspires great confidence in his patients because he takes the trouble to explain what treatment he is going to give. He is a great credit to the practice and to himself- he is the best dentist that I have known.
Just wanted to say thank you very much for making my experience of having my teeth out with sedation that bit easier to deal with.
I have had treatment done before with sedation a few years ago but this time it felt quite different, although I can't remember much about what actually happened, I do know I was put at ease before and I was given the very best of care whilst I was under sedation.
Robert, Tessa and Jiton Doshi (who actually gave me the sedation) were all really kind and made me feel very comfortable, this time I came round much quicker and I felt fine afterwards.
Once again thank you.
Thanks so much for my dentures - you gave me the confidence to stand up, smile and get through the father of the bride speech at my daughters wedding.
Fantastic service from a professional team at a reasonable price, my new dentures have taken years off me!
We have been patients of Mr. Smillie for 20years and would unhesitatingly recommend the high quality of service he provides.
He is patient and caring, taking time to explain treatments and options and has always seen us quickly if we have needed emergency treatment.
As someone who has needed numerous difficult fillings, root canal work and crowns I have complete confidence in his work. The dental nurses are also friendly, caring and professional.
The waiting room is welcoming with information, magazines, water cooler, radio and recently flat screen TV, Also helpful and friendly receptionists.
Green Park Dental Practice has a welcoming atmosphere with a comfortable waiting room with fresh flowers that I find make it bright and cheery. The staff are always friendly, knowledgeable and helpful in person and on the phone. The practice provides a wide range of services to accommodate your needs from cosmetic dentistry, x-rays to a reminder service of your appointment, which is great. A dental plan exists that I find useful, as you don't have a big bill at the end. I find the hygienist to be an essential part of my visit to the dentist as she has given me help and advice on my cleaning routine and I love that clean fresh feel after she has finished.
As a heath care professional with a complex dental history, cleanliness and professionalism is what I look for and having confidence in your dentist is paramount I have always felt involved in the decision making of my dental care and thanks to Mr. Smillie I have a smile that I am proud of. I travel 10 miles to see my dentist as I feel that I have always received good quality clinical care and customer service.
11 years ago I was terrified of the dentist; I would sit in the waiting room feeling shaky, panicked and nauseous. Mr. Smilie, with his consistent explanations, reassurance and patience have earned my trust and rebuilt my confidence in the dentist. I am grateful for this and the excellent care I receive during my appointments. Thank you.MISS A
Just to say how incredibly impressed I am by the wonderful service at Green Park Dental Practice. Mr Smillie took great care to match up the colour and size of my teeth, with the result being that you can't tell the crowns from the real ones. He always goes the extra mile to make sure the result is excellent.
Everyone is always very friendly and they have a great system of texting to remind you of your next appointment close to the time. I could not recommend them highly enough.
As someone who refused to go to the dentist many years ago unless the pain was so bad I couldn't do anything. I went to Mr. Smillie, I was petrified he put me at ease and made me feel a whole lot better, giving me all my options of what I could do to go forward and get the best treatment I really needed.
I would encourage anyone to go to Green Park Dental Practice they are all so friendly and really make you feel better about going to the dentist; I wouldn't go to anyone else!
I now go every 6 months for regular check ups and any treatment needed, knowing it will be the best, and I know I can ring at any time if I have any problems and to be seen very quickly, I hope this is ok for you.
Definitely no criticisms, I couldn't ask for a better dentist!!
I am delighted with the super results of dental treatments by Mr Smillie during the past year. I have also recommended Mr Smillie to friends who are very grateful for his kind and careful work.
I also wish to say how very kind and helpful all the staff are at his surgery.
My grateful thanks,
I have been a patient of Mr Smillie for 10 years and have always found him to be professional, always explaining what treatment I need and how it is going to be carried out.
My teeth are looking better that they ever have, after following his advice and receiving the treatment I've required.
As an NHS patient, I know there is only so much a dentist can offer, but Mr Smillie has always given me the treatment I have needed.
I have always found that all the people who work in the surgery very helpful and considerate.
I have 100% trust in what Mr Smillie tells me about my treatment and what procedures I need to have to maintain good teeth and gums.
I would recommend the surgery and Mr Smillie to anyone I know and would not hesitate to follow his advice regarding any treatment I might need.
We are grateful to Mr. Smillie for helping us over many years, to maintain a bright and happy smile which is fundamental to our profession.
"Spoke" & "Posy" The Sunshine Clowns
Mr. Smillie has been our family dentist for approximately fifteen years. In addition to his professional skills, we have always appreciated his caring manner and his willingness to explain in dental treatments and options that are available.
I can't thank Mr Rosser and Green Park Dental Practice enough for helping me to overcome a lifelong phobia of the dentist. Patient, considerate and pain free…… thank youMiss J P
I have been very happy with the attention, treatment and care that I have received from Mr. Smillie and the team at Green Park Dental Practice!
Dr Smillie's attention to detail and efforts to keep me up informed and involved with the dental work that I have received has been exemplary.
Due to my past treatment and personal care of my teeth, I can vouch for the excellence of their work, due to having received far from this in other practices both here and in Bath and other cities in the UK- so I am particularly grateful for his gentle care and sensitive treatment - a far cry from some of the ham fisted butcheresque treatments that I have received!)
I have recommended him to all of my friends and family and everyone with a sore tooth and anyone who'll listen!
Since being looked after by The Green Park Dental Practice it has boosted my confidence no end in going to the dentist. They provide excellent service and the quality of the work is so professional and assuring it is actually quite fun to go to the dentist now!
I would highly recommend their services that second to none.
Mr. Smillie and his team at Green Park Dental Practice offer a very professional and well organised efficient service! Having been away for several years, and having a few dental problems, his team put together a dental plan after a thorough examination. The treatment was very professional and I was kept informed of every aspect in a quite relaxing manner. I can only endorse any potential patients to the very high standards they offer.MR R
Having just finished my course of treatment with Rob Smillie, I should like to say that my teeth and gums are healthier now than they ever have been, It is a pleasure to have a dentist who cares about his patients, explains every procedure in detail and most importantly is brilliant at what he does.
The dental nurses, hygienists and reception staff are professional, helpful and friendly and the practice is always up to date with modern equipment and treatments.
I have been with Green Park Dental Practice for over 30years and have no hesitation in recommending them to anyone.
I joined the Green Park Dental Practice in 1996 after 17 years in the Royal Air Force. My wife was already one of Rob's patients at the then Trowbridge practice and she had no hesitation in recommending Rob.
From day one Rob never ceased to amaze me with professionalism and helpful manner at each visit, to say that I was in poor state of repair would be an under statement but with the helpful guidance and top notch treatment I received from Rob he got me on a long road to recovery.
The practice moved to Bath several years ago and I had no hesitation in staying with Rob to maintain the excellent treatment that I was receiving.
I look forward to going to the dentist but due to Rob's excellent work these days it is not as often as it used to be!
I must not forget to mention Tessa his right hand when practicing and Pam on reception, Both girls have been with Rob since I have been a patient and are always pleased to see you and very happy to help.
I wish Rob and his staff, and GPDP every success for the future.
Following my recent dental treatment I just want to say a huge thank you for what you did for me. As you will know I haven't had the best of dental health since I was a teenager and now at the age of 62 I feel comfortable and confident to smile when I am close to people, including my wife and children. That is purely down to you and the wonderful team of people that you have at Green Park.
Your whole treatment ethos is amazing, diligent, meticulous, never in a rush, making your patients comfortable and at ease, explaining what you are doing and why. Just perfect! And of course, wonderfully assisted by Tessa.
After years of generally feeling embarrassed and ashamed of my teeth I can't explain how good I now feel. Having good teeth can have a great impact upon your life and realising as I do, after years of treatment, that there is nothing to fear when sitting in a dentist's chair is a message that others with any degree of fear or anxiety about dentistry need to take on board.
I would readily recommend that anyone looking for a great dentist (and particularly those who are anxious) go along to Green Park and enjoy the experience of sitting in a dentists chair, music playing in the background whilst being cared for by Robert Smillie.
Thank you so much.
I first started attending Mr Smillie's practice in Jan 1992. I have found him to be very friendly and thorough taking time and trouble to give a service that instils every confidence in him as a dentist.
I have recommended him to all my family, and now my husband, daughter, mother, three sisters and their families all see Mr Smillie, and without exception find his service exemplary.
I find it encouraging too that Mr Smillie keeps up to date with all the latest technology and is keen to use this to improve the cosmetic appearance of your teeth.
This is the best dental practice I've ever been to. All my family go here now. Mr Smillie and the rest of the team go out of their way to solve even the trickiest of dental problems. Plus I'm a bit nervous about needles and they are very patient with me about this……Thank you everyone.Miss J
Chris Rosser has worked a small miracle on my teeth. Teeth that I thought were beyond hope. Years of neglect and putting off going to the dentist had taken their toll and I was ashamed and embarrassed about how my mouth look and fearful of presenting myself to any dentist. A chance conversation with a work colleague lead me to this practice. She said "you must see Chris - he'll sort everything and you won't feel a thing!" Well he is and I don't! There was much to be done, for sure, but Mr R was not fazed. Indeed, according to him things were not as bad as I feared. A detailed assessment was made with appointments and prices fixed. Repairs are done and teeth miraculously seemingly re-formed in the process. An extraordinary transformation is slowly taking place - manageable and affordably. I am utterly amazed and grateful at what is being achieved - all with skill and kindness.T Cruickshank
Mr Smillie has been our dentist for the last 10 years. I am in my 80's and my wife 79 years of age. I mention ages because they are relevant in this instance, I have all of my teeth and my wife her lower teeth and this is due in no small measure to the excellent treatment we have received.
Mr Smillie is painstakingly careful and sympathetic, also explaining clearly what the treatment is to be and why he is carrying it out and also at times drawing diagrams so that we lay people will know exactly what he is doing.
We find him a pleasant friendly gentleman and would also like to mention his assistant; a competent and efficient nurse.
I would just like to say a big thank you for seeing me as an emergency; I was very relieved I was able to get some help. Great service and will see you again.Mrs J. H.
'Visiting the dentist is not high on many people's agenda, but I have to say that in your very capable hands I have never had the least fear or doubt and have enjoyed our rather one sided conversations!! I am sure that the outcome has contributed to my good health as I approach old age! The Green Park Practice is efficient and provides an excellent service to its customers.Mr B
After a fairly torrid dental history I consider myself to be extremely fortunate to have landed under the expert guidance of Chris Rosser a few years ago. As with most I'm a fairly nervous patient and he has always taken great care to make me as comfortable as possible. The biggest compliment I can pay is that my teeth have improved immeasurably under his stewardship and his calm, intelligent and personable manner have always made me more likely to trust and follow his advice. The general feeling of calm, friendly & relaxed professionalism extends throughout the practice, from the receptionists, hygienists, all the way through to Chris's excellent assistant Kim. Here to stay!Mr F
My opinion of Green Park Dental Practice, I wouldn't care to go anywhere else as the service they give is excellent; from the ladies on the reception desk to Mr Smillie.
Mr Smillie is very through in his work and always explains what he is going to do. I have no complaints at all, praise only.
I have been with Chris Rosser for many years and it is true, if you find a good dentist, wherever you are, you stick with them. I am the usual nervous patient but I have always found him to be considerate, gentle and efficient!
All the right qualities for his profession. I had some recent periodontal work externally due to his recommendation and when advised on the course of treatment from them, I went back to Chris for his advice, he always gives a balanced view with the patient at heart.
I would genuinely recommend him to anyone. In fact, I had some Enlighten whitening work done, which I would have never considered before. This confidence I have gained with the aesthetic look of my teeth means I actually smile in photographs!
When I was a young boy, going to the dentist was the most frightening experience of my life because the dentist in my mind was more like a "butcher" than a dentist.
I am now 58 years of age and until I came across Mr Rosser, I carried that fear with me. It is not an exaggeration to say that I required an injection to put me to sleep to even have my teeth cleaned, that was the strength of my phobia. Mr Rosser solved all of that, how I do not know, but it can only attribute it to his skill, manner, enthusiasm, understanding and care for his patients.
I have been with him now for quite a number of years and I have never had an injection to put me to sleep. I have had practically every dental treatment, including root canal, and most important of all because of Mr Rosser I have lost my fear of dentists (provided it's him!)
It is important to say that this care starts with his reception team headed up by Pam, they give you such reassurance that it almost becomes a pleasure to see your dentist and not a fear. My wife, daughter and grandchild, Lyla Rose, are all now patients of Mr Rosser.
To us, as a family, he is the best dentist in the world!
I wanted to share how grateful I am for the support and service Chris Rosser provided my nine-year-old son last month. His calm, caring and friendly approach put us both as ease, whilst his professional manner left me feeling informed and completely at ease as we totally trusted his judgement. The follow-up telephone calls from Chris's friendly team at Green Park Dental Practice checking how my son was getting on, were fantastic.
With the likelihood of further dental work in the future, I'm delighted my son will be in Chris's safe hands - and importantly so is he (!) - and I've been sharing my positive experience with friends and colleagues ever since our initial consultation!
Before joining green park dental practice I was very fearful of going to the dentist and as a result had not been for a few years. Mr Rosser was very accommodating and happy to chat with me about my worries, I was still a little anxious but felt safe to trust his advice.
I was amazed at how easy treatment seemed to be, I didn't feel any pain and getting all the problem areas sorted out was a huge weight off my mind. I now feel totally confident and not at all anxious about visits to the dentist.
When the time came for my son to receive his first treatment he was understandably very nervous, I was so thankful for and impressed with Mr Rosser's patients and kindness when helping my son through it.
I would definitely recommend Mr Rosser as an excellent dentist who is concerned not just with the best care for your teeth but also with providing the most reassuring environment and comfortable experience as is possible.
Just a quick note to say thank you for the M & S voucher which I have received for the 'Recommend a Friend' that was a nice surprise!L McIvor
Thank you Chris for putting my faith back into dentists. Years ago a dentist pulled out one of my wisdom teeth without telling me!! I struggled for years after that visiting different dentists then... I found Chris Rosser. The trust was restored. He goes through everything he is going to do before, during and after treatment. Also a big positive for me is Chris will always say during treatment if I am struggling to signal by raising my right hand and he will stop immediately. This takes a lot of the worry out of the treatment for me. Thank you Chris.Mrs M
It's fair to say I have never really felt 'happy' about visiting the dentist. As a child I had the 'perfect' teeth no fillings, no problems. But as soon as I became pregnant that all changed, plagued with all day sickness my teeth were the main part of me that suffered. So visits to the dentist were very regular and totally not pleasant in short - I was scared. But that all changed meeting Chris Rosser not only is he a really lovely person he is also an excellent caring professional and completely understanding dentist. Chris has re-educated me on my smile, made me so positive about visiting and the hygienist that, dare I say it, my visits are a positively good experience! It really is the whole package from the friendly welcome and comfortable waiting room, lovely ladies on reception who never appear flustered or too busy and completely lovely to everyone to the absolute truth that the appointment is always on time and Chris has never been late. My children - two girls 8ys and 11yrs have picked up on my positive attitude to the dentist and it is all down to Chris' expertise - he has no mask on when they arrive and speaks to them in a reassuring, caring way and therefore they have absolute trust in him. They know they can ask Chris anything and he will always answer them completely honestly. They really never worry about going to see him. I cannot recommend the practice and especially Chris enough. I really do sometimes feel like shouting his praise from the rooftops as his dedication has really changed my smile! My husband has also nothing but praise for him and I recommend him and his team to anyone who needs a dentist. Finally "thankyou" to everyone at the practice and Chris I really can't recommend you more, and praise you any higher.L Pring
I would like to say a big thank you for seeing me as an emergency, I was relieved I was able to get some help. I have now seen my dentist who had told me that you phoned him. Great service and I will see you again.J Hancock
I have always had complete satisfaction with the service you provide.
Prompt with appointments and very efficient dentistry, a very caring service with my handicapped daughter Sarah who has no fear of visiting.
Long may you reign!!!